Privacy Policy
​Effective Date: 3rd June 2025
Website: www.vastravalley.net
Owner: Vastra Valley
​
Vastra Valley (“we”, “our”, or “us”) respects the privacy of its users (“you”, “your”, or “user”) and is committed to protecting it. This Privacy Policy outlines how we collect, use, store, and share your information when you visit or use our website, in compliance with the Information Technology Act, 2000 and the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 (“IT Rules”).
1.
Information We Collect
We may collect the following types of personal and non-personal information:
a)
Personal Information
This includes:
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Name
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Contact details (email address, phone number)
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Shipping and billing address
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Payment information (processed securely via third-party gateways)
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Account credentials if you register on our website
b)
Non-Personal Information
This includes:
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Browser type and version
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Device information
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IP address
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Cookies and usage data
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Time spent on the website and user interaction patterns
2.
How We Use Your Information
Your data is used for:
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Processing and fulfilling orders
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Improving user experience and website functionality
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Customer support and communication
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Marketing and promotional messages (with your consent)
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Legal compliance and security purposes
3.
Cookies and Tracking Technologies
We use cookies to:
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Maintain your session
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Store user preferences
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Analyse site traffic
You can manage cookies via your browser settings.
4.
Data Sharing and Disclosure
We do not sell or rent your personal data. We may share your information with:
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Service providers (payment gateways, logistics partners, etc.)
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Legal authorities, when required by law
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Analytics and marketing tools (Google Analytics, etc.) with anonymized data
5.
Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices or content of those sites.
6.
Security Measures
We take reasonable steps to protect your personal information using:
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SSL encryption
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Secure servers
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Access control
Despite our efforts, no method of transmission or storage is completely secure. You use the site at your own risk.
7.
User Rights
As per Indian law, you have the right to:
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Access your personal information
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Correct inaccuracies
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Withdraw consent (where applicable)
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Request deletion of your data (subject to legal limitations)
You can do this by contacting us at [insert support email].
8.
Children’s Privacy
Our website is not intended for use by children under 18. We do not knowingly collect data from minors.
9.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated date. Continued use of the website constitutes acceptance of the revised policy.
10.
Contact Us
If you have any questions or concerns regarding this Privacy Policy or your data, please contact:
Vastra Valley
Email: thevastravalley@gmail.com
Phone: +91-9811100920
Address: A-106, Sushant Lok III, Sector 57, Gurugram, Haryana, India, 122003