Terms & Conditions

Effective Date: 3rd June 2025

Welcome to Vastra Valley. By accessing or using our website (www.vastravalley.net), you agree to be legally bound by the terms and conditions set out below. Please read them carefully before using this site.

These Terms and Conditions ("Agreement") are governed by Indian law and in accordance with the Information Technology Act, 2000, the Consumer Protection (E-Commerce) Rules, 2020, and other applicable statutes and rules.

1. General Use

By visiting or making a purchase on our website, you confirm that:

You are at least 18 years of age or accessing the site under the supervision of a legal guardian.
You have the legal capacity to enter into a binding contract.
You agree to provide accurate and up-to-date information during registration, ordering, or any interaction with the site.

2. Intellectual Property Rights

All content on this website—including but not limited to text, designs, logos, images, graphics, icons, and software—is the exclusive property of Vastra Valley and protected under The Copyright Act, 1957, and applicable trademark and design laws of India.

You may not:

Reproduce, duplicate, copy, sell, or exploit any portion of the site without express written consent.
Use our designs or content for commercial purposes without authorization.

3. Product Information and Pricing

We strive to display our products as accurately as possible, but slight variations in color, size, or texture may occur due to screen differences and artisanal methods.
All prices are listed in INR and are inclusive of GST unless otherwise stated.
Vastra Valley reserves the right to change pricing, product descriptions, and availability without prior notice.

4. Orders, Payment & Cancellation

Orders are confirmed only after successful payment (unless opted for COD).
We reserve the right to refuse or cancel an order for any reason, including stock unavailability, payment fraud, or system errors.
Cancellations or modifications are not allowed once an order is processed.

5. Shipping and Delivery

Refer to our Shipping Policy for detailed terms. Timelines are estimates and may vary due to unforeseen circumstances.

6. Returns, Refunds & Exchanges

All returns and refunds are governed by our Return Policy. Please review it carefully before initiating a return.

7. User Conduct and Site Usage

Users agree not to:

Use the site for illegal purposes or to solicit others to perform unlawful acts.
Upload viruses, spam, or any harmful code.
Attempt to breach the security of our website or interfere with its operations.

Violation of these provisions may result in legal action, including suspension or banning of your account.

8. Third-Party Links and External Sites

Our website may contain links to third-party websites. We do not control or assume responsibility for the content, policies, or practices of these external sites. Access them at your own risk.

9. Limitation of Liability

To the maximum extent permitted by Indian law:

Vastra Valley shall not be liable for any indirect, incidental, or consequential damages arising out of your use of the website or purchase of our products.
Our total liability, under any circumstance, will be limited to the value of the product purchased.

10. Indemnification

You agree to indemnify, defend, and hold harmless Vastra Valley and its founders, affiliates, and employees from any claims, damages, or liabilities arising out of your breach of these terms or your misuse of the website.

11. Jurisdiction and Dispute Resolution

All disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts of Gurgaon, Haryana, India. We encourage amicable settlement of any disputes through negotiation before litigation.

12. Modifications to Terms

Vastra Valley reserves the right to revise these Terms and Conditions at any time. Continued use of the website after updates signifies your acceptance of the revised terms.

13. Contact Information

For any queries or concerns, please contact us at:
📧 thevasantvalley@gmail.com
📞 +91-9311443754